Support

How can we help?

Offbeat is in active testing. Search the common questions below or report a reproducible problem on GitHub.

Report a problem

Open a GitHub issue with your device model, operating-system version, app build and the steps that caused the problem. Do not include private group keys, passkeys or other secrets.

Open GitHub issues

Why is a festival missing?

Festival availability depends on published lineup data. You can add a supported public Clashfinder from the Festivals screen.

Does Offbeat work offline?

Previously loaded festival schedules and local planning remain available offline. New data and synchronisation resume when a compatible route becomes available.

Why does Offbeat request camera access?

The camera is used only when you open the QR scanner to join a group. Camera frames are processed on the device and are not stored by Offbeat.

Are check-ins based on GPS?

No. Offbeat check-ins are stages or text labels you choose manually. The app does not request device location permission.

How do I clear private local data?

Use Log out in the app. This removes private group and authentication state from the local Offbeat database while retaining public festival data for offline browsing.